Hello, my name is Adam Trujillo and I’ve been contacting Instagram (which I found out w...

GetHuman-adamtruj's customer service issue with Facebook from November 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-adamtruj's own words
Hello, my name is Adam Trujillo and I’ve been contacting Instagram (which I found out was a part of Facebook) for some time and no one is responding to me and and I’m getting and automated response thanking me for my input. This isn’t helping at all when my account for Instagram was hacked on Wednesday. At first, I was not able to log into my account because someone had changed my password and now they have changed the email address as well, so I don’t know how to log back in. *I have picture evidence and even filled out a form that has not been responded to and would like for Instagram to give me my account back by switching it to my original email address. It was originally under the email address of *****@***.com and now I no longer know what email is used. My account was also originally a*trujillo** and now it is changed to Momath Kira. Can you please help me get my account back before anything is changed. My account and pictures are all the same but they changed my profile picture to Leonardo DiCaprio from Wolf of Wall Street .
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Customer service issue
Reported by GetHuman-adamtruj
Nov 2nd, 2018 - a mon ago
I have an issue with Facebook too
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-adamtruj started working on this issue
Nov 2nd 11:07pm