So bacially last year I tried changing my password.. (ex boyfriend) on a computer, it h...

GetHuman1473326's customer service issue with Facebook from November 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1473326's own words
So bacially last year I tried changing my password.. (ex boyfriend) on a computer, it had already been changed, but I still was logged it on my iPhone, luckily I haven’t got logged out and I’ve been trying to recover it, the email I have on my account isn’t Available to me anymore and everything is password secured on Facebook I can’t change or add anything. I’ve had this Facebook for years and i just really want full access to it again.. please help
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Facebook

Customer service issue
Reported by GetHuman1473326
Nov 2nd, 2018 - a mon ago
I have an issue with Facebook too
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Seen by 3 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License