So bacially last year I tried changing my password.. (ex boyfriend) on a computer, it h...

GetHuman1473326's customer service issue with Facebook from November 2018

200946 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1473326's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1473326's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1473326 will want to follow the link below to head to their help center. We will check on GetHuman1473326 later to make sure it's all set or try to help escalate.
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1473326's own words
So bacially last year I tried changing my password.. (ex boyfriend) on a computer, it had already been changed, but I still was logged it on my iPhone, luckily I haven’t got logged out and I’ve been trying to recover it, the email I have on my account isn’t Available to me anymore and everything is password secured on Facebook I can’t change or add anything. I’ve had this Facebook for years and i just really want full access to it again.. please help
GetHuman1473326 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1473326 fixed the problem
We are waiting for GetHuman1473326 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1473326 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1473326
Nov 2nd, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 200946 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License