account was disabled saying we violated facebooks policy of impersonating someone all i...

GetHuman1472536's customer service issue with Facebook from November 2018

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The issue in GetHuman1472536's own words
account was disabled saying we violated facebooks policy of impersonating someone all i did was get a new phone and try to log into my facebook my son is special needs and would never do that we want his facebook back active he has alot of friends and family he connects with on there and enjoys using it. Can we please have this issue resolved he cannot even make a new facebook with his name because it will tell him he needs to verify his identity we already submitted his ID in a complaint and it got us no where please help us
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Facebook

Customer service issue
Reported by GetHuman1472536
Nov 2nd, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 200806 others
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Timeline
GetHuman1472536 started working on this issue
Nov 2nd 6:31pm