Someone used facebookmarket place to scam me out of $****. Bought something advertise o...

GetHuman-lfackler's customer service issue with Facebook from November 2018

Help with my Facebook issue
The issue in GetHuman-lfackler's own words
Someone used facebookmarket place to scam me out of $****. Bought something advertise on facebookmarket place and used green dot cards to pay for the item and never received it. Filed claim with green dot and want to let you know about the scam using your name. Filed a police report. Phone number and e-mail scammer used was contact billing@FacebookMarketplace.com and the phone ************ Stop them from scamming anyone else. They also used e-mail *****@***.com to contact about the product for sale. Please help catch these scammer and protect your name sake. Thank you, Larry
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Customer service issue
Reported by GetHuman-lfackler
Nov 2nd, 2018 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 200673 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-lfackler started working on this issue
Nov 2nd 4:59pm
GetHuman-lfackler indicated the issue is not fixed yet.
Nov 5th 6:05pm