I need help. For months now I have been unable to access my current facebook account...

GetHuman-taihitis's customer service issue with Facebook from November 2018

2 views | 200576 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman-taihitis's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-taihitis's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-taihitis will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-taihitis can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
Before contacting them, items GetHuman-taihitis may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-taihitis's own words
I need help. For months now I have been unable to access my current facebook account. I was told by your company that I needed to find out my password that was on my charter account which I disconnected my charter account. I have a different account now with Gmail. So I now have no way of getting in to my charter account for the message I get says you all cannot verify it is my account when I use the old charter account and password. In addition when I try to go to my phone and get the QB code it will not allow me this option. I have had my facebook account now for ** yrs now. Please help me. I have enclosed my new email below so maybe you can send to me the instructions I need to secure and get into my account.*Thank you *Patricia S.

GetHuman-taihitis did not yet indicate what Facebook should do to make this right.

How GetHuman-taihitis fixed the problem

We are waiting for GetHuman-taihitis to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-taihitis fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-taihitis
Nov 2nd, 2018 - 3 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 200576 others
0 customers following this

Timeline

GetHuman-taihitis started working on this issue
Nov 2nd, 2018 3:34pm

Moving? We Make It Easy.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians