My name is Joan Milner, my address is *****@***.com, and pswd. is **brody****. I have b...

GetHuman-redtenni's customer service issue with Facebook from November 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-redtenni's own words
My name is Joan Milner, my address is *****@***.com, and pswd. is **brody****. I have been out of town, returning to find someone purportedly named KEVIN MILNER (do not know any such person) has removed my name from the acct. and put in his own. Also, he*May have changed my pswd. (above) as when I try to convey via reg. routes that my address does not match any of my pswds. However, where the acct. login shows Kevin's name, and that it has been replaced from my own, it also shows a photo of my dog (the small photo on the cover photo) ... I cannot sign in to my own acct. and am wondering where my photos and friends info. actually are. There is no financial info. Just a few mugs. from friends.**This Kevin person tole my acct. Please find him or block him ? I do not know what to do and am very very upset and* even a bit afraid.**I am willing to drop my account, by the way, take a pause, and then start again.**Help?? Thank you ...
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Customer service issue
Reported by GetHuman-redtenni
Nov 2nd, 2018 - a mon ago
I have an issue with Facebook too
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GetHuman-redtenni started working on this issue
Nov 2nd 5:28am