I broke my phone I took the SIM card out bought another one put the old SIM card back i...

GetHuman1468563's customer service issue with Facebook from November 2018

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The issue in GetHuman1468563's own words
I broke my phone I took the SIM card out bought another one put the old SIM card back in the new phone and everything work fine same number same everything I log back into Facebook put it in my email and my code everything checks out but then they reply back they would like a picture to verify it was me I sent him a picture of me it is me I have not heard back I want it fixed I want to be able to log back into my Facebook account please undisable my account
GetHuman1468563 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1468563
Nov 2nd, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 200018 others
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GetHuman1468563 started working on this issue
Nov 2nd 2:14am