I bought an item (a PS* for $***) through the marketplace by sending messages to the se...

GetHuman-trueneda's customer service issue with Facebook from November 2018

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The issue in GetHuman-trueneda's own words
I bought an item (a PS* for $***) through the marketplace by sending messages to the seller. I paid the seller, he said he would send the items and its been a week and they haven't arrived. I was hoping I could contact him and see what was happening but after he took down the marketplace topic, the messages between us that he sent were deleted and so was his profile name, etc. I'm wanting to know who the seller is and I can't see who because of the deleted marketplace topic. Was wondering if Facebook could show me who the person is so that I can see what is happening.
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Customer service issue
Reported by GetHuman-trueneda
Nov 2nd, 2018 - a mon ago
I have an issue with Facebook too
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GetHuman-trueneda started working on this issue
Nov 2nd 7:40am