my account was hacked by someone and they now have their email attached to my account...

GetHuman-carisawo's customer service issue with Facebook from November 2018

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Help with my Facebook issue
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The issue in GetHuman-carisawo's own words
my account was hacked by someone and they now have their email attached to my account! I need help to recover my account please so I can be back on Facebook and get all my pics back. thanks
GetHuman-carisawo did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-carisawo
Nov 1st, 2018 - 10 mons ago
I have an issue with Facebook too
Seen by 2 customers so far
Similar issue to 199909 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-carisawo started working on this issue
Nov 1st, 2018 11:49pm
GetHuman-carisawo indicated the issue is not fixed yet.
Nov 5th, 2018 1:10am