I haven't been able to access my account for over a year. I've reset my password I don...

GetHuman-mbless's customer service issue with Facebook from November 2018

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The issue in GetHuman-mbless's own words
I haven't been able to access my account for over a year. I've reset my password I don't know how many times, y'all have sent me codes, and then you ask me to put a code in again after I put my new password in, after I put the code in, you asked me for a second code. You never send me a second code and I can't login to my account. try to handle this on the internet, but Facebook requires me to log into Facebook before I can address the problem. How am I supposed to login and address of problem if the problem is I can't log in?
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Customer service issue
Reported by GetHuman-mbless
Nov 1st, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
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GetHuman-mbless started working on this issue
Nov 1st 10:50pm