I cannot log into my account because it is requiring *-step verification after I put in...

GetHuman-mrrmaddi's customer service issue with Facebook from November 2018

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The issue in GetHuman-mrrmaddi's own words
I cannot log into my account because it is requiring *-step verification after I put in my username and password. It says it is going to send me an SMS code, but I have tried multiple times over this past week and have yet to receive anything. I'm not sure what phone number it has linked to my account, but it is obviously not mine. It gave me an alternate option of sending a picture of myself holding up a sign with a handwritten code, which I did, but I haven't gotten anything back regarding that either.
GetHuman-mrrmaddi did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-mrrmaddi
Nov 1st, 2018 - a mon ago
I have an issue with Facebook too
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Seen by 1 customer so far
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GetHuman-mrrmaddi started working on this issue
Nov 1st 9:41pm