I've been hacked by a person I have a restraining order against. I have a private inves...
GetHuman-lanamj's customer service issue with Facebook from November 2018
Help with my Facebook issue
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GetHuman-lanamj's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-lanamj will want to follow the link below to head to their help center. We will check on GetHuman-lanamj later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-lanamj may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-lanamj's own words
I've been hacked by a person I have a restraining order against. I have a private investigator who backtraced the IP address, used to access my Facebook account, to one of his family member's.*A police report has been filed with the Calcasiue Sheriff's Police Departmnet.* The Complaint number is:***-****** **I need assistance with any activity regarding my account within the last ** days and any information regarding the party's responsible.**Please contact me by phone, if possible. (***) ***-*****And if you have to contact me by email, it has been compromised as well as my WiFi IP address. **Thank you,*Lana Johnson
GetHuman-lanamj did not yet indicate what Facebook should do to make this right.
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