I had to factory reset my phone, and since then, I have not been able to access my acco...
GetHuman-adysonbi's customer service issue with Facebook from November 2018
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The issue in GetHuman-adysonbi's own words
I had to factory reset my phone, and since then, I have not been able to access my account. Two-step authentification. All I am able to do is change my password through my email. I am not receiving any of the texts messages to my phone for verification. Also, I have no option for a code generator. I have tried to authenticate with a handheld sign and photo once, and I have sent in ID verification three times now. I have not gotten a single response. This has been going on for a week and a half!!
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