My fb account has been disabled by mistake.

GetHuman-janayawo's customer service issue with Facebook from November 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-janayawo's own words
I was trying to get in my account and it said it is disabled. It’s been disabled for * days now. ... My facebook account was disabled by mistake. I reached out to them and told them plenty oftimes it was a misunderstanding. That was my REAL account. It’s been disabled for * days now. I need my fb account back active due for school and family communication. That’s the only way I communicate with my family that’s from out of state. Pls give me my fb account back. Thanks you. -Janaya Woodbury
What is frustrating is that I have to wait days over and over and nobody hasn’t emailed yet about my account.
They could make this better by giving me my account back.
I’m a new customer.
I haven’t tried anything else because I don’t know what else to do.
I have an issue with Facebook too
How GetHuman-janayawo fixed the problem
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Customer service issue
Reported by GetHuman-janayawo
Nov 1st, 2018 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 199498 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-janayawo started working on this issue
Nov 1st 5:07pm
GetHuman-janayawo indicated the issue is not fixed yet.
Nov 1st 5:19pm