I tried to do the one tap login with my pic on the same phone and on the same phone num...

GetHuman1464602's customer service issue with Facebook from November 2018

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The issue in GetHuman1464602's own words
I tried to do the one tap login with my pic on the same phone and on the same phone number as I have for the past ** plus years. On this particular occasion when I hit my icon I had verify phone number page come up and when I put in my phone number which is associated with my account and I was using the same phone it said that my number was invalid. I have tried to recoup my account through different methods but cannot seem to find a method that works. I cannot get past the phone verification page and there is no other option available. I do not understand why this can happen or how when it's on the same phone and same phone number as always.*My account name is *Lisa S Mezick******@***.com
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Customer service issue
Reported by GetHuman1464602
Nov 1st, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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GetHuman1464602 started working on this issue
Nov 1st 4:03pm