I am needing Facebook to unlock an account. I’ve been trying to get into my primary acc...

GetHuman-lexajj's customer service issue with Facebook from November 2018

1 view
 | 
199380 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-lexajj's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
Before contacting them, items GetHuman-lexajj may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-lexajj's own words
I am needing Facebook to unlock an account. I’ve been trying to get into my primary account and got all the codes from my trusted friends, tried to reset the email so I can change my password and it’s not letting me. I have tried about **x now to get into my account and it will not send me the email with the confirmation number. And when I try to get it to resend the email it’s says that feature isn’t available. This is extremely frustrating! I need to get into that account to get messages from a friend who passed away.
GetHuman-lexajj did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-lexajj fixed the problem
We are waiting for GetHuman-lexajj to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-lexajj fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-lexajj
Nov 1st, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 1 customer so far
Similar issue to 199380 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-lexajj started working on this issue
Nov 1st 3:27pm