My daughter had a Facebook account years ago, which she has since disused and the email...

GetHuman-edytaole's customer service issue with Facebook from November 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-edytaole's own words
My daughter had a Facebook account years ago, which she has since disused and the email of which was forgotten. Then, a day ago, my husband got a friend request from my daughters account, even though she has definitely not been using it. We tried to log in, and reset password, and found that the recovery email address was NOT the one we had originally used, as our*Original one wasn't a gmail email. It would help if this account were to be deleted, or at the very least recovered
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Customer service issue
Reported by GetHuman-edytaole
Nov 1st, 2018 - a mon ago
I have an issue with Facebook too
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GetHuman-edytaole started working on this issue
Nov 1st 9:41am