A Koudelka Vonsawilski has been using my email address for awhile now, I also use it bu...

GetHuman1462314's customer service issue with Facebook from November 2018

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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1462314 will want to follow the link below to head to their help center. We will check on GetHuman1462314 later to make sure it's all set or try to help escalate.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1462314's own words
A Koudelka Vonsawilski has been using my email address for awhile now, I also use it but every time I try do different things on Facebook or if I forget my password it comes up with her name. *My name is Dianne Andrews my Gmail account is *****@***.com *She is using my email and I do not want to change mine.*Can you help as I'm sick of this I have no idea how she got it.*Please help and advise*Regards Dianne Andrews.
GetHuman1462314 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1462314
Nov 1st, 2018 - 2 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 198907 others
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GetHuman1462314 started working on this issue
Nov 1st 6:50am