Dear Facebook Team,**I am Jessica Kristianty.*Currently working in Holiday Inn Resort B...

GetHuman1462227's customer service issue with Facebook from November 2018

2 views
 | 
198895 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1462227's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1462227's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1462227 will want to follow the link below to head to their help center. We will check on GetHuman1462227 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1462227 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1462227's own words
Dear Facebook Team,**I am Jessica Kristianty.*Currently working in Holiday Inn Resort Batam as a Marketing Communication Executive.**Here, I need your help to make our account is getting back.** weeks ago, I tried to change the name of the Hotel's account.*From: HI Batam to Holiday Inn Resort Batam.*But the problem has happened, the account can not be opened until now. I already send the documents that Facebook needs to know for security reason. I really need your help to give our account is back. Because it is really important for us to update daily posting and so on.**Should Facebook needs another security documents, sure I will send it immediately.**Thank you for your kind assistance and coordination.*I am looking forward for you favorable reply. **Best Regards,***Jessica Kristianty
GetHuman1462227 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1462227 fixed the problem
We are waiting for GetHuman1462227 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1462227 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1462227
Nov 1st, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 198895 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1462227 started working on this issue
Nov 1st 6:11am