Somebody hacked my Facebook account and changed the password and email. They seem to ha...
GetHuman-skaviani's customer service issue with Facebook from October 2018
Help with my Facebook issue
GetHuman-skaviani's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-skaviani will want to follow the link below to head to their help center. We will check on GetHuman-skaviani later to make sure it's all set or try to help escalate.
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Before contacting them, items GetHuman-skaviani may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-skaviani's own words
Somebody hacked my Facebook account and changed the password and email. They seem to have access to an old hotmail account of mine that they haven’t used in a decade. They changed the writing to Arabic. I’m not sure who my “trusted friends” are but I tried my dad and husband and Facebook said those were “wrong answers”. Is there anything I can do?
GetHuman-skaviani did not yet indicate what Facebook should do to make this right.
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