Facebook Customer Service Issues

I am having trouble accessing my Facebook page. I previously had an account under the name Adele Kisenwether, but I tried to delete it. However, the account keeps reappearing. I then created a new account under the name Karen Yurechko Kisenwether, but now I cannot access it. I have tried creating two other accounts but have not had any luck. I am in need of assistance as I am severely disabled and rely on online communication. My friends and family are worried since they cannot reach me. I am desperate to resolve this issue and get back online as soon as possible. Any help would be greatly appreciated.

I received a notification about community standards violations on my personal and group pages which led to the shutdown of our private BDSM adult content group. The group is exclusive, not searchable, and requires approval for membership. I believe that Facebook's community standards should not apply to us, and I see this as harassment and censorship. There is no inappropriate content like child pornography or violence in our group. I demand the immediate reinstatement of our group and to be allowed to continue without interference. I am prepared to recreate the group elsewhere and involve local news stations in the Bay Area to highlight Facebook's actions in censoring our private community. I am deeply upset by this invasion of privacy and censorship by Facebook.

I need help accessing my business Facebook page "Nalla Pet Resort." It was set up by a former staff member who now has the login information and is the contact person with Facebook. I have been unable to manage the page or the profile, causing stress for my business and myself. The ex-staff member briefly helped but is now unwilling or unable to assist further because of the complexity of the situation. Contacting Facebook directly has proven difficult, compounding the issue. This situation is frustrating, and I hope to find a solution soon. - Allan P.

I apologize for my actions that led to the disabling of my Facebook account. I attempted to verify it, but the SMS code was not received on my phone, even after confirming with my service provider. I have not been able to personally verify my account due to this issue. I am reaching out in the hope that my account can be reinstated. As a Facebook developer with a legitimate account, I have not engaged in any improper behavior or violated any terms. The account is linked to an app with a significant user base and positive feedback on Appstore and GooglePlay. I kindly request that you reconsider my case and reactivate my account. Your assistance in this matter would be greatly appreciated. Thank you. App: Spring and Summer Novels My email: [redacted] Account Name: Desiree Lee Phone Number: +86 [redacted] [redacted]

I would appreciate the option to filter out specific posts in a group without having to leave the group entirely. Sometimes, certain topics like politics or personal triggers can be overwhelming due to past traumatic experiences and my current health conditions of PTSD and ADHD. I struggle with emotional regulation and impulse control, which makes it challenging to engage with certain content. It would be beneficial to have a feature on Facebook that allows users to hide or filter posts that could be potentially triggering or unsettling. This would help me manage my well-being without having to explain or report each instance. I believe this feature would be helpful for others facing similar challenges as well. Thank you for considering this suggestion.

Hello! I encountered an issue while using Facebook on mobile. I received a message requesting a clear selfie of myself, which I provided. However, I am now unable to log in as it seems my account has been locked. This account holds many cherished memories, photos of my spouse, our one-year-old baby, and has a significant number of friends. I have attached screenshots and my ID for reference. I am willing to provide additional documents like driver's license, passport, and more pictures for verification purposes. If necessary, I am open to phone number verification too. You can reach me at [redacted] or at (+[redacted])[redacted] 86 88 28. Thank you for your assistance.

Hello, I am Dinesh from Sweden. I understand that this may not be the proper way to communicate, but I am facing some doubts. My account named Dinesh Sekar with the email address [redacted] was disabled a few months ago. I work as a music composer and have many contacts associated with that account. I acknowledge that I may have infringed on copyright by copying certain songs, and I apologize for that. Recently, I created a new account named Dinesh Sekar with the email ID [redacted], but it was disabled after only 3 days. I am at a loss and seeking guidance on how to resolve this issue. I have already submitted all the necessary documentation to support my case. I am passionate about pursuing a career as a music director and I value the user-friendly nature of Facebook. Thank you for your assistance.

Hello, I switched my mobile phone number to a different device due to water damage. The water affected a part of the screen with a small missing area, causing my phone to malfunction. Despite trying to dry it quickly, the screen became unresponsive. Unfortunately, I was logged into Gmail and Facebook on the damaged phone and couldn't log out. After transferring the number to a new device, I attempted to log in to both accounts. When trying to access Facebook, the password I thought was correct was deemed wrong, leading me to the "forgot password" option. This directed me to verify through a code sent to my Gmail, but I couldn't access it either. I then tried recovery options, providing the account creation details and accessing codes sent to alternative email addresses, which I entered correctly but was still denied access. I'd appreciate assistance in recovering both accounts. My email is [redacted]

I recently fell victim to a scam where I shared my password. The scam promised money for an iTunes card, and when I didn't comply with sending money, I unintentionally gave away my password. Now, the hacker has taken control, changing my recovery email, deleting my phone number, and removing my friends' access. Despite multiple attempts to use Facebook's recovery feature, it seems to be ineffective or temporarily unavailable. My entire life, including my business and personal connections, hinges on my Facebook account. The hacker altered my password, erased my phone number, and switched my recovery email.

When I was trying to log into my new Facebook account, I came across a prompt asking me to upload a photo of myself to verify my identity. I submitted the photo as requested; unfortunately, it seems Facebook may have mistaken it for a fake account. This account is crucial for me because it's linked to my game account, and being unable to access it means losing access to a game where I have invested money. Despite uploading my genuine photo multiple times, I continue to face the same verification page without any progress. I am in urgent need of a solution as this is impacting my ability to use both Facebook and my game account where I have financial investments. Your prompt assistance in rectifying this issue would be greatly appreciated.

My name is Mike Groves, full name David Michael Groves. I joined Facebook as Mike Groves (Dirty White Boy) in May [redacted]. Recently, my friends told me someone pretending to be me was sending friend requests. I warned them to delete any fake accounts with my name. On the evening of Tuesday 10/23/[redacted], I found myself locked out of my Facebook account after work. I submitted a photo as requested but haven't heard back and remain locked out. I seek assistance by email at [redacted] or by phone 1 [redacted]. I have IDs to prove my identity. I urgently need this issue resolved to regain access to my Facebook page and share my music. Thank you for your help. Mike Groves.

I believe there is a clear gender bias in how Facebook moderates posts in my private adult group. I find it unfair that provocative images of women in revealing outfits are accepted while similar images of well-built men in underwear are not permitted. I have been blocked from Facebook for 30 days due to non-nude posts that my attorney deems less offensive than others on the group. I seek a contact number to address this discriminatory treatment and reverse the unjust block on my account. I always ensure my posts are respectful and not explicit. It is frustrating to feel targeted based on gender in a community that should be fair to all its members.

I recently made a joke on my Facebook account about changing the election date to November 7, which led to my post being removed after a week. However, I've noticed disturbing content like Islamic terrorist actions and animal cruelty videos remain on the platform while my harmless joke was taken down. I feel targeted as a supporter of Trump and conservative views, and I plan to escalate this by contacting Congress and rallying others who have faced similar censorship for their political beliefs. It's frustrating to see liberal bias in censoring content. I'm a dedicated Christian user who shares positive and helpful content regularly. I urge Facebook to reconsider and remove the block imposed on my account for what was meant as a light-hearted jest about politics.

I have a Messenger account that my husband and I use to keep in touch. He's in the US, and I'm in the UK. He's applying for a visa to move here, so I've been researching online. I decided to join Facebook to connect with helpful groups but used my new married name. When I tried to access the Messenger app again, it asked me to confirm my number and promised to send a code, which I never received. After trying again without the 0 in front of my number, it blocked me for excessive attempts. I'm frustrated because our messages are crucial evidence for his visa application, and he can't see me in his contacts anymore. I need help retrieving my Messenger account.

My spouse and I have been dealing with a marital issue involving infidelity. Recently, he recorded a confrontation with the other person and shared the video with some friends on WhatsApp for advice. Unfortunately, it was leaked to Facebook and picked up by tabloids. The articles became increasingly sensationalized, even falsely claiming that I had committed suicide. These posts include our names, pictures, and even our daughter. I have been reporting each one with timestamps, but we are worried about more videos being leaked. We don't know who is behind this. The latest leak was a phone call between me and the man involved. We simply want these distressing posts removed so we can move forward and work on our marriage. The situation is causing immense stress in all aspects of our lives. We are asking Facebook for help to prevent others from going through similar public humiliation. I understand my mistakes, but I hope to shield my husband and children from further harm.

My account was restricted from sending messages due to an altercation with another user on Marketplace. Despite using a curse word in response to the rudeness I received, I feel unfairly penalized. I made a fair offer, but the other party replied disrespectfully, prompting further conflict. It seems unfair that I was restricted while the other person's behavior went unchecked. I typically maintain polite conversations on Marketplace, but felt provoked in this instance. As a result, I plan to switch to platforms like Craigslist or Cycletrader for future transactions. I will be deleting my Facebook account and sticking to Instagram moving forward.

The Kendall Chess Club's closed Facebook group page contains posts and a picture dated back to October 14th, [redacted]. I have reported derogatory posts by sending screenshots to FB support three times via email. One screenshot includes a minor, "Joseph Aming," with defamatory and slanderous comments underneath. The posts were made without consent and the group owner has refused to remove them despite requests from the child's family and school. Legal counsel is now being sought due to violations of the Children's Online Privacy Protection Act of [redacted], which prohibits sharing identifying information about minors.

My account was created a second time by someone I have an injunction against. They made the account using my real name and my kids' pictures, spreading lies that have harmed my reputation. I need this issue resolved urgently. I'm trying to avoid legal action, but it seems inevitable. My name is Zoe McDuffie, but the fake account created by this person is under my real name with my kids' pictures. Please help me before I have to involve the authorities. This situation is affecting my housing, family, and friends who were mentioned in the posts. Thank you.

Hi there, I urgently need my Facebook account reopened. I understand I was penalized for my mistakes, but I believe the warning given was not the appropriate way to address the issue, considering the diverse literacy levels among users. Facebook is crucial for my work, and I have already apologized for my actions. I assure you that such behavior will not happen again in the future. Please reinstate my account for the last time. If I engage in any inappropriate activities, I understand I will be disabled without the option to appeal. Thank you, Arnab

Hello, I am experiencing an issue with my Facebook account that is concerning. Everything was working fine until last night when I was prompted to verify my account by uploading a photo for review. Unfortunately, I manage several important groups and pages related to my job, and having my account blocked is impacting my work significantly. Despite changing my password and ensuring my contact information is up to date, I am still unable to access my account as the photo I uploaded on 23.10 is pending verification. I have attempted to contact support multiple times without any response and have checked that my account does not appear disabled. I am eager to have this matter resolved promptly as my job relies heavily on my Facebook account. Thank you for your help. Sincerely, A. Sandor