hi my name is holley walker i have facebook account that was hacked in i can no longer...

GetHuman1404469's customer service issue with Facebook from October 2018

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Help with my Facebook issue
GetHuman1404469's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1404469 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1404469 can let us know if they help or not.
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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1404469's own words
hi my name is holley walker i have facebook account that was hacked in i can no longer get in to it because who ever hacked my first account changed everything from email name and my phone number and my password the first account i had was holley vangordon . but since i could not get it fix i open a second account and the you closed because someone report it and said was not me . but would like to be able to get back in to my very first one because my famliy and friends are on there along with with that in serivces .pic of family that passed way to my email on it was *****@***.com and my phone number on it is *** *** **** that what was on my first account and it is on my second account. but like i said i would like my first account back and there a pic of my mom my sons and daughter all together my boy has a blue cap and glowen for his last year of school. thank you

GetHuman1404469 did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman1404469
Oct 24th, 2018 - 2 years ago
Fixed
Seen by 5 customers so far
Similar issue to 189958 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1404469 started working on this issue
Oct 24th, 2018 5:15pm
GetHuman1404469 indicated the issue is not fixed yet.
Oct 24th, 2018 5:18pm
GetHuman1404469 indicated the issue is not fixed yet.
Oct 24th, 2018 5:18pm