Sent cash over Facebook messenger, messenger says that the money was sent and received...

GetHuman-elijahad's customer service issue with Facebook from October 2018

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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-elijahad will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-elijahad can let us know if they help or not.
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The issue in GetHuman-elijahad's own words
Sent cash over Facebook messenger, messenger says that the money was sent and received but they said they declined it. Anyway to verify what they're saying? I either need to get the money back from Facebook or know for sure that he is lying.
GetHuman-elijahad did not yet indicate what Facebook should do to make this right.
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How GetHuman-elijahad fixed the problem
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Customer service issue
Reported by GetHuman-elijahad
Oct 24th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 46 customers so far
Similar issue to 189272 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-elijahad started working on this issue
Oct 24th, 2018 5:10am
GetHuman-elijahad indicated the issue is not fixed yet.
Oct 25th, 2018 1:07am