Hello. Recently I contacted Instagram support for reporting an account that pretends to...
GetHuman-oksanage's customer service issue with Facebook from October 2018
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-oksanage's own words
Hello. Recently I contacted Instagram support for reporting an account that pretends to be me , then Facebook solved the problem for me. *This morning I found out that I did a really bad mistake and my peaceful Instagram account is deleted because of my misunderstanding. Long story short - I reported on myself. I didn’t read carefully and in place “list the account that is being impersonated “ or something like this I put my account name instead of the suspect that is using my pictures and name on his Instagram profile. Please, help me to renovate my account, I really need it . I lost a lot of contacts and documents, along with memories that I will never recover. I had over thousand of followers and friends, that will be hard to bring back together. I would really appreciate it.**The account name is @gellermannn *My account was connected to Facebook if that’s helpful. And Facebook was the side that gave a support when I claimed the problem.**I did a ridiculous mistake and I’m paying for it. *Please , help me if you can !**Regards
GetHuman-oksanage did not yet indicate what Facebook should do to make this right.
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