I keep trying to sign on but it keeps telling me invalid email. I've had this account f...

GetHuman1396963's customer service issue with Facebook from October 2018

7 views | 188239 similar | 0 following
Help with my Facebook issue
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GetHuman1396963's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1396963 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1396963 can let us know if they help or not.
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Before contacting them, items GetHuman1396963 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1396963's own words
I keep trying to sign on but it keeps telling me invalid email. I've had this account for years as well as the email. I got a new phone due to screen being black so upgraded from S* to S* Samsung Galaxy. Never had problems with facebook until past month in a half where friends was informing me i was inviting them to be my friend when they were already my friend so i deleted messenger. N* problems since. Please restore account so i can get back on. I remember password that i had for years but can't remember recently changed one if i did. Account is under yvonne perry and should have email *****@***.com. Can still get emails from friends even now posting posts from previous events this weekend. I do have other emails but really don't use as much. *****@***.com. yvonne**** @ yahoo.com. please help.
Please fix where i can log back on and reset password using old time password
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Facebook

Customer service issue
Reported by GetHuman1396963
Oct 23rd, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 188239 others
0 customers following this

Timeline

GetHuman1396963 started working on this issue
Oct 23rd, 2018 2:54pm