Several months ago i received a few messages about Facebook problems with being hacked...

GetHuman1394034's customer service issue with Facebook from October 2018

3 views | 187508 similar | 0 following
Help with my Facebook issue
First: share to improve GetHuman1394034's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman1394034's own words
Several months ago i received a few messages about Facebook problems with being hacked so I changed password. I continued to get similar messages so I kept changing it every couple of days. I changed it so many times I managed to forget the one I wanted. I attempted to have a link to reset it but unfortunately both email addresses on file I had not used in a few years so I had no idea of those passwords either. The old ones on file are *****@***.com and that is the same email I originally started my Facebook account with. The other one I had as a recovery one was an sbcglobal address. I also tried to put in my cell phone for a text back and my home number for a call back but never had luck with either. All I wanted to request was a link to reset a new password to my current email which I will provide below. I have been putting off this email because I am worried about being hacked or being sent a virus. Hopefully this message is being sent to a legitimate site and I would appreciate an email being sent or a text to my cell phone ***-***-**** Thanks for your time, Katie

GetHuman1394034 did not yet indicate what Facebook should do to make this right.

How GetHuman1394034 fixed the problem

We are waiting for GetHuman1394034 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1394034 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1394034
Oct 22nd, 2018 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 187508 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman1394034 started working on this issue
Oct 22nd, 2018 11:19pm

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Toll-Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers