About * weeks ago on *********, when I tried to access my Facebook. I put in my email...
GetHuman-stellyst's customer service issue with Facebook from October 2018
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Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-stellyst will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-stellyst can let us know if they help or not.
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-stellyst's own words
About * weeks ago on *********, when I tried to access my Facebook. I put in my email and password and it came back with a message about I used an older password to re enter my current password. I was attempting to get into my account because I got an email about my Facebook being accessed and logged into from another location but that wasn't me. I have tried numerous times to reset my password with a code but it keeps telling me I have tried too many times, on the *st try and to try again later. Also, when I try to search for my account with either my name Stacy Scovel or my email *****@***.com but they both say cannot find account. I am needing assistance getting a temp password so I can login and access my account and update my password and security settings. Thank you for your tine!
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