About * weeks ago on *********, when I tried to access my Facebook. I put in my email...

GetHuman-stellyst's customer service issue with Facebook from October 2018

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Top Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-stellyst's own words
About * weeks ago on *********, when I tried to access my Facebook. I put in my email and password and it came back with a message about I used an older password to re enter my current password. I was attempting to get into my account because I got an email about my Facebook being accessed and logged into from another location but that wasn't me. I have tried numerous times to reset my password with a code but it keeps telling me I have tried too many times, on the *st try and to try again later. Also, when I try to search for my account with either my name Stacy Scovel or my email *****@***.com but they both say cannot find account. I am needing assistance getting a temp password so I can login and access my account and update my password and security settings. Thank you for your tine!

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Facebook

Customer service issue
Reported by GetHuman-stellyst
Oct 22nd, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 187097 others
0 customers following this

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GetHuman-stellyst started working on this issue
Oct 22nd, 2018 5:44pm