My Facebook account has been disabled because they believe I was pretending to be someo...
GetHuman-hollobau's customer service issue with Facebook from October 2018
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-hollobau's own words
My Facebook account has been disabled because they believe I was pretending to be someone else. I have no idea why they believe this. I am in fact the owner of the account. The message that tells me my account has been disabled has a hyperlink you can press if you believe they made an error. When I press this link it asks me to send them a photo id. I have sent my photo id multiple times but I keep getting the same standardized message saying they can't help until I send them a photo id. I have replied to this message explaining that I have attached the requested document, and they just reply with the same standardized message I received in the first place. I would like to recover this account. I fear someone may have hacked it. Can you please help me or direct me to someone who can? The account was set up on my cellphone , so I use my cellphone number to try to log in. It has a case * associated with it: ***************.
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