Hi, I've accidentally logged out of my account. I can't log back in because I've forgot...

GetHuman-loismoll's customer service issue with Facebook from October 2018

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The issue in GetHuman-loismoll's own words
Hi, I've accidentally logged out of my account. I can't log back in because I've forgotten my password and I do not have access to the email address that I have registered with my Facebook account. I've tried to recover my old email "*****@***.com" but I can't as they are asking me questions about the account which I can't access as I haven't used it in * years. I've contacted Microsoft and they've told me they can't do anything as they can't help with accounts that haven't been used over * years. Can you please help. I am currently logged out and have tried everything to get back in. I've even had the option of Facebook asking me to input an email address that I have access to which I have "*****@***.com" which I have but that won't work either as I have another Facebook account registered with that email which I've now deactivated but it's still not letting me!

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Customer service issue
Reported by GetHuman-loismoll
Oct 21st, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 186139 others
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GetHuman-loismoll started working on this issue
Oct 21st, 2018 10:44pm