My name is Heather Graham, I am married with a family of five children. **** years ago...

GetHuman-jgnscons's customer service issue with Facebook from October 2018

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Help with my Facebook issue
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The issue in GetHuman-jgnscons's own words
My name is Heather Graham, I am married with a family of five children. **** years ago, when Facebook was on the rise and MySpace was ending, a friend made a Facebook account with my name in hopes I would use it. I never had an interest in getting into the Facebook scene, so I never got the password or user name from her to log on to it. **Years pass by and I have lost touch with this friend, but the Facebook account still exists. I have no idea how to get on it, how to do anything with it, more importantly how to erase it. **This lingering Facebook account is causing problems in my marriage. It seems someone has hacked the account and every now and again it shows activity. **It is MOST DEFINITELY NOT me, I’ve never known how to use it, but to my husband it looks like I have a secret Facebook account I keep from him, like I’m keeping in touch with people I haven’t spoke to in over * years.**I need to erase this account! I called a Facebook Tech Support number, *- (***)- ***- ****, and they told me the account was hacked, other accounts have been made through my name, they were logging in from Dallas Texas when I live in Swanton Ohio, and there would be a $*** service charge to delete them all. I do not have that kind of money, but can’t have this issue continue.**The account is in my maiden name Heather Durdel, from Toledo, OH. Please help me to find a resolution. Thank you for your time!

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Facebook

Customer service issue
Reported by GetHuman-jgnscons
Oct 21st, 2018 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 185688 others
0 customers following this

Timeline

GetHuman-jgnscons started working on this issue
Oct 21st, 2018 3:25pm

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