Hello i can't acces my facebook account for * months, i had one problem with my phone...

GetHuman-razvanru's customer service issue with Facebook from October 2018

2 views
 | 
185444 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-razvanru's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
The issue in GetHuman-razvanru's own words
Hello i can't acces my facebook account for * months, i had one problem with my phone and i get it to warranty to fix it , but i reseted my phone and i forget about te *FA, now when i try to log in i need to put te code and i don't have it ,i tried to recovery my account by e-mail but i can't acces it because i had that mail when i was kid, i tried with my phone and i don't receive the code to get my account back ,i need to get it back , i have a lot of friend , important conversations , my hole family its there, please help me , i need it back, i can confirm my identity and everithing.*Regards, Razvan Daniel!
GetHuman-razvanru did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-razvanru fixed the problem
We are waiting for GetHuman-razvanru to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-razvanru fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-razvanru
Oct 21st, 2018 - 24d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 185444 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-razvanru started working on this issue
Oct 21st 9:42am