I can not log into my old facebook account. I no longer have access to the phone number...

GetHuman1384576's customer service issue with Facebook from October 2018

5 views
 | 
185316 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman1384576's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1384576 got the right customer help using our suggestion.
Before contacting them, items GetHuman1384576 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1384576's own words
I can not log into my old facebook account. I no longer have access to the phone number or the e-mail for that account. I do know the log in information, and my password. *****@***.com (Aleiah**). When I try to log in it says I need a code from a log in generator which I never get. I have already submitted photos of my i.d. * times with no response. My new e-mail address Is *****@***.com if there is something that needs to be sent to my e-mail. My new number is *** ***-****. I really want my old facebook so I have my normal friends list and memories, ect. I have created a new one ...*****@***.com but it is just not the same as my old one.
GetHuman1384576 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1384576 fixed the problem
We are waiting for GetHuman1384576 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1384576 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman1384576
Oct 21st, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 185316 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1384576 started working on this issue
Oct 21st 5:42am