someone hacked my account andput his email in my place and stole ove **** facebook frie...

GetHuman1384133's customer service issue with Facebook from October 2018

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Help with my Facebook issue
GetHuman1384133's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1384133 will want to follow the link below to head to their help center. We will check on GetHuman1384133 later to make sure it's all set or try to help escalate.
The issue in GetHuman1384133's own words
someone hacked my account andput his email in my place and stole ove **** facebook friends and the by looking at me facebook he deleated all of them and now he is sending them mail about winning a grant for $***,*** but they must pay him a fee ,this would be a lot easyer over the phone but your number never gets picked up , im mad has **** ,I did talk to you guys yesterday but he sent me msn and that got me nowhere I want my face book back now,my phone is ***-***-**** im in a wheelchair and have nothing to live for but my slot games ,I have tried to get it back but you guys just send everything to his email and theres no place to change it
GetHuman1384133 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1384133
Oct 21st, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 185178 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman1384133 started working on this issue
Oct 21st 2:12am
GetHuman1384133 shared this issue with friends on Facebook
Oct 21st 2:12am
GetHuman1384133 shared this issue with friends on Facebook
Oct 21st 2:17am
GetHuman1384133 shared this issue with friends on Facebook
Oct 21st 2:25am