I got a new phone and went to log in on my Facebook page and it asked for my password...
GetHuman-choimero's customer service issue with Facebook from October 2018
Help with my Facebook issue
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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-choimero's own words
I got a new phone and went to log in on my Facebook page and it asked for my password. When I entered the password, it said it was my old password and that I needed to enter the new password. When I enter what I thought might be the password it says incorrect password so I go to try to recover password and I'm not able to because I no longer have the phone number that was on the account so I don't have that phone anymore even it's not even on so and then when I did log in try to log in the first time there's a person's name Jolene Adair as the Facebook account now all. Now all of my activities on my phone are linked with my Facebook account. How do I get access to my Facebook account when I don't have access to the phone number nor the email. How do I get access to my Facebook account when I don't have either one of those information I need help because I cannot do nothing on my phone cuz I cannot log into my Facebook account.
GetHuman-choimero did not yet indicate what Facebook should do to make this right.
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