Hi so a friend used my credit card to put an ad on Instagram .. instead it went onto Fa...

GetHuman-brinaboo's customer service issue with Facebook from October 2018

184939 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-brinaboo's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman-brinaboo got the right customer help using our suggestion.
Before contacting them, items GetHuman-brinaboo may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-brinaboo's own words
Hi so a friend used my credit card to put an ad on Instagram .. instead it went onto Facebook which defeated the purpose of paying for an ad. And even if it didn’t defeat the purpose he never received any of the Notifications for the ad he ran which once again defeat the purpose. I would like this charged removed because that’s not what we paid for. Facebook is his family and friends account whereas Instagram Is for business. I’ve made several attempts to reach the help center but all have failed because my case keeps getting closed when it in fact is not closed , no issues have been resolved
GetHuman-brinaboo did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-brinaboo fixed the problem
We are waiting for GetHuman-brinaboo to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-brinaboo fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-brinaboo
Oct 20th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 5 customers so far
Similar issue to 184939 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-brinaboo started working on this issue
Oct 20th, 2018 8:41pm