Hello. My name is Byron Cooper, and I have been trying to access my account for * week...

GetHuman-bpcooper's customer service issue with Facebook from October 2018

Help with my Facebook issue
The issue in GetHuman-bpcooper's own words
Hello. My name is Byron Cooper, and I have been trying to access my account for * weeks and not been able to. I have tried every step facebook has given me but it was not successful. So I created a new account and now that account under my middle name Phillip Cooper and has been deactivated. I don't understand what is going on. My wife and I have been with facebook for many years and never had an issue. Help Please!!!
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Customer service issue
Reported by GetHuman-bpcooper
Oct 20th, 2018 - a mon ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 184709 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-bpcooper started working on this issue
Oct 20th 4:47pm
GetHuman-bpcooper indicated the issue is not fixed yet.
Oct 20th 4:50pm