My account is locked from receving a payment for a games.... If you check my payment lo...
GetHuman-esahc's customer service issue with Facebook from October 2018
Help with my Facebook issue
First: share to improve GetHuman-esahc's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-esahc's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-esahc will want to follow the link below to head to their help center. We will check on GetHuman-esahc later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-esahc may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-esahc's own words
My account is locked from receving a payment for a games.... If you check my payment log you will see this is crazy...Have been playing on facebook for years.....I have used debit cards and credit cards for years also....all of a sudden this suspecious activity pops us and you block my payments....Please review my pay log...I am ** years old and this has upset me very much....Facebook is becoming my life... I never had a problem in over ** plus years and now I can't buy what I want from games I play....Slotomania is the big one.....I am a VIP player and my level is ****....Please explain why you stop any purchases on facebook....I can not do screen shots as I don't know how....as I said I am **.....But if you check my payment log you will see I am honest and true,,, Please help me by unlocking my account.....my account is Pat Chase and my email is *****@***.com.... Please answer me and help me fix this account... I bought a visa gift card to use if needed yesterday but any form of payment is turned off.....HELP....and have a great day !
GetHuman-esahc did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-esahc fixed the problem
We are waiting for GetHuman-esahc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.