I deleted the facebook app off of my phone and when I readded it it wont send me my two...

GetHuman1380964's customer service issue with Facebook from October 2018

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The issue in GetHuman1380964's own words
I deleted the facebook app off of my phone and when I readded it it wont send me my two authentic code for SMS. It also asks for a Code Generator because it says it doesn't recognize my device which is odd because I use my device to login please help me I'm just trying to login.
GetHuman1380964 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1380964
Oct 20th, 2018 - 8 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 184528 others
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Timeline
GetHuman1380964 started working on this issue
Oct 20th, 2018 1:55pm