my account was deactivated and I belive it is a mistake I did nothing please email me h...

GetHuman1380882's customer service issue with Facebook from October 2018

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Help with my Facebook issue
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GetHuman1380882's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1380882 will want to follow the link below to head to their help center. We will check on GetHuman1380882 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1380882 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1380882's own words
my account was deactivated and I belive it is a mistake I did nothing please email me help fix my business account it has been in family for years my father passed away and past down its a generational family business I don't understand why deactivated didn't do nothing I think someone is messing with us or harassing us false allegations. I will do what ever possible or needed how do I get my account back. dj retail dj retail also noticed another has stolen our name in fla. idk if that has anything to do with it but look when they created account this has been on our business license for over * years .
GetHuman1380882 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1380882
Oct 20th, 2018 - 24d ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 184510 others
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Timeline
GetHuman1380882 started working on this issue
Oct 20th 1:37pm