Hello. My FB account got disabled and I got this kind of message : we detecte some abno...

GetHuman1380861's customer service issue with Facebook from October 2018

2 views | 184503 similar | 0 following
Help with my Facebook issue
GetHuman1380861's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1380861 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman1380861 can let us know if they help or not.
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The issue in GetHuman1380861's own words
Hello. My FB account got disabled and I got this kind of message : we detecte some abnormal activity on your count and we temporarily disabled it for security reasons. *When I go to the my account entering my facebook ID and password, I have this other message - Select your phone number- and directly this message in red "for your protection we limit the number f attempts allowed, please try again later". Hence, everytime I put the code it does not do anything because of this message in red.*My messenger account linked to my phone number was disabled the same way.*I tried all the authentication mode (code on the phone, e-mail) but I always have this message in red above.*How can I sort this problem out

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Facebook

Customer service issue
Reported by GetHuman1380861
Oct 20th, 2018 - 3 years ago
Fixed
Seen by 2 customers so far
Similar issue to 184503 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman1380861 started working on this issue
Oct 20th, 2018 1:32pm
GetHuman1380861 indicated the issue is not fixed yet.
Oct 20th, 2018 1:33pm