hi.*THIS IS IMPORTANT BUSINESS ACCOUNT. *I need to recover my FB account associated wit...

GetHuman-elleneas's customer service issue with Facebook from October 2018

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GetHuman-elleneas's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-elleneas will want to follow the link below to head to their help center. We will check on GetHuman-elleneas later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-elleneas may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-elleneas's own words
hi.*THIS IS IMPORTANT BUSINESS ACCOUNT. *I need to recover my FB account associated with:******@***.com*Email is closed: I forgot user name and password.. I can't recover.*I sent my ID... still doesn't work.. *OMG...*I got recover that I put on that account.*Somehow FB KEEPs sent to old one.*DO NOT SENT a CODE TO MY OLD account.*SENT to my recovery email:******@***.com**Any questions*MY PHONE'****-***-******Thanks for your quick respond and settle this problem.
GetHuman-elleneas did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-elleneas
Oct 20th, 2018 - a mon ago
I have an issue with Facebook too
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GetHuman-elleneas started working on this issue
Oct 20th 5:13am