hi.*THIS IS IMPORTANT BUSINESS ACCOUNT. *I need to recover my FB account associated wit...

GetHuman-elleneas's customer service issue with Facebook from October 2018

184203 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman-elleneas's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-elleneas's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-elleneas will want to follow the link below to head to their help center. We will check on GetHuman-elleneas later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-elleneas may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-elleneas's own words
hi.*THIS IS IMPORTANT BUSINESS ACCOUNT. *I need to recover my FB account associated with:******@***.com*Email is closed: I forgot user name and password.. I can't recover.*I sent my ID... still doesn't work.. *OMG...*I got recover that I put on that account.*Somehow FB KEEPs sent to old one.*DO NOT SENT a CODE TO MY OLD account.*SENT to my recovery email:******@***.com**Any questions*MY PHONE'****-***-******Thanks for your quick respond and settle this problem.
GetHuman-elleneas did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-elleneas fixed the problem
We are waiting for GetHuman-elleneas to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-elleneas fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-elleneas
Oct 20th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 184203 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-elleneas started working on this issue
Oct 20th, 2018 5:13am