My phone number is ***-***-**** - I was on Facebook and sending my new address to my fr...

GetHuman1379838's customer service issue with Facebook from October 2018

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The issue in GetHuman1379838's own words
My phone number is ***-***-**** - I was on Facebook and sending my new address to my friends on messenger. I was kicked off and told there was suspicious activity . I believe they called it Phinishing. *I have attempted to log in and reset my password several times. It will not let me log in. I don’t understand how Facebook can just **** down a page !! I spend a large amount of money on boosting post for my business. Perfections Body Sculpt. *Approximately three months ago you shut down my original Facebook page. I created a new one now the same thing. *I follow all Facebook rules and it should not be against the rules to send a new address on messenger to friends. You not only **** down my personal page but you have shut down my business page. I own Perfections Body Sculpt. **I don’t understand why I cannot sign into my page ?? The link to change my password takes me to the same place every time - J get a code - I follow the links - it ask me to change my password- Infollow this over and over and it does nothing. My Name is Tammy Wilson. I don’t understand none of this and before you just sent me links that never work ?? Why is there NO Customer Service Phone Number to contact a human with Facebook that can actually help me with this huge problem. *I was NOT Hacked I have verified my account * times and attempted to change my password and still I cannot log in ??? *My old page is still active where you shut my page down before for hacking when I was not hacked. I have sent numerous emails asking for you to delete my old page with no response my customers now see two pages. I only want my newest personal page and my business page. *I do not understand Facebook - How do you shut down someone’s page for sending friends a new address on Facebook ? I am shaking my head and for three months when this happened the first time cried for days- You offer No ONE ON ONE support just general script emails that do nothing to help. I have spent Thousands Of dollars on Facebook now I cannot even get into my account ? Please have someone call me (***) ***-**** or email *****@***.com*I am begging someone to call or help me
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Customer service issue
Reported by GetHuman1379838
Oct 20th, 2018 - 3 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
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GetHuman1379838 started working on this issue
Oct 20th, 2018 4:41am