My fb was locked, so I had to send my id to prove my identity to facebook, because i us...

GetHuman-tattsb's customer service issue with Facebook from October 2018

Help with my Facebook issue
The issue in GetHuman-tattsb's own words
My fb was locked, so I had to send my id to prove my identity to facebook, because i used my nickname as a last name. So i did that, and after a few days i was able to get back in to my acc. My last name strangely stayed the same. I logged out, without previously logging in on some other device, or saving backup codes (not knowing i would need it because i had already sent my id).. But the next time i tried to log in, i couldnt, same issue. i have sent dozens of new requests with id, with passport.. tried every link possible, nothing worked for last * months. It seems just impossible that this issue can be resolved for the last couple of years. PLEASE HELP ALREADY.
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Customer service issue
Reported by GetHuman-tattsb
Oct 20th, 2018 - 3 mons ago
I have an issue with Facebook too
Seen by 6 customers so far
Similar issue to 184023 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-tattsb started working on this issue
Oct 20th, 2018 12:50am
GetHuman-tattsb indicated the issue is not fixed yet.
Oct 20th, 2018 12:52am