Hi I recently bought a new iPhone. All my apps contacts and other items were transferre...

GetHuman1379107's customer service issue with Facebook from October 2018

184001 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman1379107's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1379107's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1379107 will want to follow the link below to head to their help center. We will check on GetHuman1379107 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1379107 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman1379107's own words
Hi I recently bought a new iPhone. All my apps contacts and other items were transferred to my new phone from my old phone including Facebook. This is something I’ve done before. The only problem this time around is that after logging in I never receive the * digit code to my sms. Therefore I cannot recover or use my account. Please help me with this issue. If I could get the code via email that would be great. I’ve called my service provider a d they said they aren’t the issue.
GetHuman1379107 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman1379107 fixed the problem
We are waiting for GetHuman1379107 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman1379107 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman1379107
Oct 20th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 184001 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1379107 started working on this issue
Oct 20th 12:26am