I was on Facebook last night and it just went to blue screen said my time was up and ne...

GetHuman1377045's customer service issue with Facebook from October 2018

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The issue in GetHuman1377045's own words
I was on Facebook last night and it just went to blue screen said my time was up and needed to log back in which was a nightmare, then another nightmare logging into messenger. I lost everything all my friends, data on messenger, everything. I'm so upset!!! Now it's going through my email when my friends accept my request again. Can't even remember all my Facebook friends. Some is showing friends on Facebook but not on messenger. I'm concerned about what happened to my information.
GetHuman1377045 did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman1377045
Oct 19th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 183631 others
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Timeline
GetHuman1377045 started working on this issue
Oct 19th 6:09pm