i have reported a fake profile several times with me, and fb has not done anything abou...

GetHuman-chanelce's customer service issue with Facebook from October 2018

4 views
 | 
183539 similar
 | 
0 following
Help with my Facebook issue
GetHuman-chanelce's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-chanelce will want to follow the link below to head to their help center. We will check on GetHuman-chanelce later to make sure it's all set or try to help escalate.
The issue in GetHuman-chanelce's own words
i have reported a fake profile several times with me, and fb has not done anything about it my life is at risk with this profile. My real account is "Spanish angel" and the fake account is "anna angel bi" i let friends report the profile because the profile has blocked me this profile is asking people for stuff threaten people and sending random naked pictures cropping out faces pretending to be me . i am fed up of fb sending me back messages stating that the fake profile doesnt go against your community standards. i reach to the point where i promise to take legal action with fb. yall are very unprofessional. why even have "report" if i cant even report a problem.i am going to take legal actions if i don't get an email from fb to solve my problem.
GetHuman-chanelce did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-chanelce fixed the problem
We are waiting for GetHuman-chanelce to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-chanelce fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-chanelce
Oct 19th, 2018 - a mon ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
Similar issue to 183539 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-chanelce started working on this issue
Oct 19th 4:42pm
GetHuman-chanelce shared this issue with friends on Facebook
Oct 19th 4:48pm