After receiving a message from you at FB noticing me that my OLD phone no...

GetHuman-kurtzgre's customer service issue with Facebook from October 2018

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The issue in GetHuman-kurtzgre's own words
After receiving a message from you at FB noticing me that my OLD phone no. (***) ***-**** has been verified for another account I've not been able to log in. I have reset my password several times in attempts to log in but it claims it the first time I've used this browser to log in and says it's sending a verification code to me via SMS method. I never received one tho I did locate an Email with one a couple times but when entered would not accept. I believe my MESSENGER account may have been compromised as I did get a message and opened it from a friend but it then sent the same message via Messenger to ALL my contacts instantly. I have tried several times to contact you via the mobile app but never received any correspondence from you on that even tho I sent you a picture of my State Drivers license for verification as asked by you. Please help me rectify this problem as I am unable to use my FB. account or Messenger. You can email me at *****@***.com or call ***-***-****. Thanks, Greg Kurtz
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Customer service issue
Reported by GetHuman-kurtzgre
Oct 19th, 2018 - a mon ago
I have an issue with Facebook too
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GetHuman-kurtzgre started working on this issue
Oct 19th 4:13pm