Hello,**Currently running a page on Facebook for a music company (Vertigo), unfortuntel...

GetHuman1376190's customer service issue with Facebook from October 2018

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The issue in GetHuman1376190's own words
Hello,**Currently running a page on Facebook for a music company (Vertigo), unfortuntely we have been unable to change the name of our page due to facebooks policy on name changes. I would like to appeal against this and provide any evidence to show we do NOT use the current name for our page and never have.**The reason for the current name is simply a breakdown in communication within members of the business.**This situation is making it very difficult to promote our brand as the current title is so irrelevant to the actual brand name. On several occasions we have also had people contact our page under the impression that we are a completely different company. **Attatched is a link to our facebook page (****) - https:**www.facebook.com*Vertigo***** **Hopefully you can get back to me soon**Thanks,**Marty
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Customer service issue
Reported by GetHuman1376190
Oct 19th, 2018 - 3 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman1376190 started working on this issue
Oct 19th, 2018 3:58pm