I got a new phone and i can’t log in to my Facebook it said incorrect password but I ha...

GetHuman1375636's customer service issue with Facebook from October 2018

3 views | 183379 similar | 0 following
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The issue in GetHuman1375636's own words
I got a new phone and i can’t log in to my Facebook it said incorrect password but I had it right cause I looked on my phone log in and passwords and it was right so I changed it thinking maybe that would let me log in but still says incorrect pass word then it sent me number code I put it in and still says incorrect password so it said let’s find your account and I put in my email , even my name and even my number and it says not linked to an account but my same account is on there and now on a email that had sent me a series of numbers to log in has a sentence that says click on this to change your password if I click on it it takes me to my Facebook page don’t know what to do could someone help me my * is *** *** **** and my email is *****@***.com

GetHuman1375636 did not yet indicate what Facebook should do to make this right.

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Customer service issue
Reported by GetHuman1375636
Oct 19th, 2018 - 4 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 183379 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License


GetHuman1375636 started working on this issue
Oct 19th, 2018 2:37pm

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