My friends business account has been hacked. Ashe has tried everything and facebook ha...

GetHuman1375299's customer service issue with Facebook from October 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman1375299's own words
My friends business account has been hacked. Ashe has tried everything and facebook has allowed someone to change her number and email on her account. She has been trying to access her account and get this tended to. She has received and messaage http:***roxMXmdGMar * link. She needs to get her page back. If you search Kishas Hidden Coverage, it is gone. She’s tried everything. How can we help her?? She’s having major anxiety attacks. What can she*we do??? Please Please help!!!! :( She has many people who follow and enjoy her. She needs access to her page and help, asap!!
GetHuman1375299 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman1375299
Oct 19th, 2018 - 3 mons ago
I have an issue with Facebook too
Seen by 4 customers so far
Similar issue to 183314 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman1375299 started working on this issue
Oct 19th, 2018 1:45pm
GetHuman1375299 indicated the issue is not fixed yet.
Oct 19th, 2018 1:47pm